Privacy Policy- The Pea's Knees Ltd
This privacy policy sets out how The Pea’s Knees Ltd uses and protects any information that you give The Pea’s Knees Ltd when you use this website.
The Pea’s Knees Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
The Pea’s Knees Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/09/2010.
What we collect
We may collect the following information:
- Name & address details
- Contact information including email address, phone number etc.
- Relevant payment information
- Information on your preferences and interests
- Other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information in order to keep you up to date with your order progress, deliver the order to the correct address & keep you informed of future offers. We want to understand your needs and provide you with a better service, and in particular for the following reasons:
- Order & payment processing.
- Order delivery.
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies - (For more detailed information please see the cookie policy at the bottom of this page).
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@thepeasknees.co.uk
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to The Pea’s Knees Ltd, Unit 2a Harthill Park, Harthill, Cheshire, CH3 9LQ
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Cookies Policy
by SEQ Legal (www.seqlegal.com)
Our website uses cookies. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.
(1) Credit
This document was created using an SEQ Legal template.
(2) About cookies
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser, and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies can be used by web servers to identity and track users as they navigate different pages on a website, and to identify users returning to a website.
Cookies may be either "persistent" cookies or "session" cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
(3) Cookies on this website
We use both session cookies and persistent cookies on this website.
We may send to you the following cookies:
1st Party Cookies
(1) comment_author_ Expires: 350 days. Used when you make a comment on our blog.
(2) comment_author_email_ Expires: 350 days. Used when you make a comment on our blog
(3) osCsid Expires: At end of Browser session. A session cookie to identify whether you’re logged into our site.
(4) PHPSESSID Expires: At end of Browser session. A session cookie to identify whether you’re logged into our site.
3rd Party Cookies
(5)__atuvc Expires: 2 years. AddThis Sharing Tool – a social bookmarking tool
(6) __qca Expires: 5 yearsQuantcast – used to gather statistics on readership of our blog.
(7) __utma Expires: 2 years. Google Analytics
(8) __utmb Expires: 1 day. Google Analytics
(9) __utmc Expires: At end of Browser session. Google Analytics
(10) __utmz Expires: 6 months. Google Analytics
Cookies [3, 4 & 9] are session cookies, whereas cookies [1, 2, 5, 6, 7, 8 & 10] are persistent cookies.
(4) How we use cookies
Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.
We may use the information we obtain from your use of our cookies for the following purposes:
(1) to recognise your computer when you visit our website;
(2) to track you as you navigate our website, and to enable the use of the shopping basket & checkout on our website;
(3) to improve the website's usability;
(4) to analyse the use of our website;
(5) in the administration of this website;
(5) Third party cookies
When you use our website, you may also be sent third party cookies.
Our service providers may send you cookies. They may use the information they obtain from your use of their cookies:
(1) to track your browser across multiple websites;
(2) to build a profile of your web surfing;
In addition, we use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html
(6) Blocking cookies
Most browsers allow you to refuse to accept cookies. For example:
(1) in Internet Explorer you can refuse all cookies by clicking "Tools", "Internet Options", "Privacy", and selecting "Block all cookies" using the sliding selector
(2) in Firefox you can block all cookies by clicking "Tools", "Options", and un-checking "Accept cookies from sites" in the "Privacy" box.
Blocking all cookies will, however, have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use the login features on this website.
(7) Deleting cookies
You can also delete cookies already stored on your computer:
(1) in Internet Explorer, you must manually delete cookie files;
(2) in Firefox, you can delete cookies by, first ensuring that cookies are to be deleted when you "clear private data" (this setting can be changed by clicking "Tools", "Options" and "Settings" in the "Private Data" box) and then clicking "Clear private data" in the "Tools" menu.
Obviously, doing this may have a negative impact on the usability of many websites.
(8) Contact us
This website is owned and operated by The Pea’s Knees Ltd.
If you have any questions about our cookies or this Cookies Policy, please contact us by email to info@thepeasknees.co.uk or by post to The Pea’s Knees Ltd, Unit 2a Harthill Park, Harthill, Cheshire, CH3 9LQ.
More Information Regarding Cookies In Use on This Site
Cookies and how they benefit you.
Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.
Our cookies help us:
Make our website work as you'd expect
Save you having to login every time you visit the site
Remember your settings during and between visits
Improve the speed/security of the site
Allow you to share pages with social networks like Facebook
Continuously improve our website for you
Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)
Collect any personally identifiable information (without your express permission)
Collect any sensitive information (without your express permission)
Pass data to advertising networks
Pass personally identifiable data to third parties
Pay sales commissions
You can learn more about all the cookies we use below
Granting us permission to use cookies
If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.
More about our Cookies
Website Function Cookies
We use cookies to make our website work including:
Making our shopping basket and checkout work
Determining if you are logged in or not
Remembering your search settings
Remembering if you have accepted our terms and conditions
Allowing you to add comments to our site
Social Website Cookies
So you can easily "Like" or share our content on the likes of Facebook and Twitter we have included sharing buttons on our site.
Cookies are set by:AddThis - Provides us with lots of sharing buttons all in one neat package
The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.Anonymous Visitor Statistics Cookies
We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called "analytics" programs also tell us if , on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.
Turning Cookies Off
You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here). Doing so however will likely limit the functionality of our's and a large proportion of the world's websites as cookies are a standard part of most modern websites.It may be that you concerns around cookies relate to so called "spyware". Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies with antispyware software.
Useful Links
Worldwide Delivery
Free UK delivery available on all orders. We deliver to most countries worldwide & only charge a single basket rate no matter how much you order. Details of prices & delivery times are outlined here.
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The Pea's Knees and The Pea's Knees Logo are trademarks of The Pea's Knees Ltd.